Commercial

If your STCW ancillary certificate of proficiency that requires a five-yearly renewal has expired, download these guidelines to find out how this will apply to you:

Seafarer certificates expiring during COVID19[PDF: 204kB, 2 pages]

We recommend that you only send your applications and documents to us electronically by email:

• The two forms of ID you send in must be certified by the person completing page 9 (Trusted Referee Confirmation of Identity) of the Fit and Proper Person Form. If you are directly affected by COVID-19 and cannot provide these certified items, please contact us on seafarers@maritimenz.govt.nz or 0508 732 237.
• All other documents do not need to be certified or countersigned.
• Please do not send original documents, only electronic copies.
• If you are renewing a certificate, we do not need you to send the original expiring certificate.

When providing us with electronic copies of documents, please make sure the scanned copies are legible and of a good quality.

If you are unable to provide your application documents to us electronically, we recommend you contact us so we can make alternative arrangements for you.

The best way of contacting us is by email

We are monitoring our email and will respond to your enquiry as soon as possible.

Please use the following email addresses:
seafarers@maritimenz.govt.nz for all seafarer enquiries
operators@maritimenz.govt.nz for vessel related safety and certification
ship.registration@maritimenz.govt.nz for Part A and Part B registrations
exemptions.officer@maritimenz.govt.nz for all exemptions
enquiries@maritimenz.govt.nz for all other general enquiries

Alternatively you can use our online enquiry form.

If you don't have email

We are still answering the phones but there may be a delay in our response times.

New Zealand (toll free): 0508 22 55 22
Calling from outside New Zealand: +64 4 473 0111