Maritime Operator Safety System (MOSS)

Our staff are working to provide services for you under the current COVID Alert Levels. Details on our opening hours will be available shortly. Thank you for your patience.

COVID-19 response information

Auckland is at Alert Level 2 while the rest of the country is at Alert Level 1

Vessel surveys and inspections

We have alternate options to meet requirements for vessels in MOSS that are due for a survey or inspection before 30 June 2020.

See if this applies to your vessel

If your vessel is in MOSS and requires one of the following surveys or inspections before 30 June 2020, download these guidelines to find out how this will apply:

  • Out-of-water survey
  • a Certificate of Survey (CoS)
  • load line surveys
  • IOPP annual/intermediate surveys
  • annual thorough examinations of lifting appliances (including cargo or vehicle lifts and vehicle ramps) and loose cargo gear
  • MLC intermediate inspections

MOSS surveys and inspection due during COVID19[PDF: 198kB, 2 pages]

Processing your applications

Although our staff are now working from home, we have made changes so we can continue to provide services for you.

Read about the changes

Due to the current situation, we recommend that you only send your applications and documents to us electronically by email:

  • We no longer require original documents from you, only electronic copies.
  • Documents do not need to be certified or countersigned (e.g supporting documents for fit and proper person purposes).
  • If you are renewing a certificate, we do not need the original expiring certificate.

When providing us with electronic copies of documents, please make sure the scanned copies are legible and of a good quality.

If you are unable to provide your application documents to us electronically, we recommend you contact us so we can make alternative arrangements for you.

Contact us

Find out how to contact us

The best way of contacting us is by email

We are monitoring our email and will respond to your enquiry as soon as possible.

Please use the following email addresses:
operators@maritimenz.govt.nz for vessel related safety and certification
exemptions.officer@maritimenz.govt.nz for all exemptions
enquiries@maritimenz.govt.nz for all other general enquiries

Alternatively you can use our online enquiry form.

Contact us online

If you don't have email

We are still answering the phones but there may be a delay in our response times.

New Zealand (toll free): 0508 22 55 22
Calling from outside New Zealand: +64 4 473 0111

Contact a maritime officer

Getting help

Contact a Maritime Officer for help with your operational and health and safety requirements.

Contact now