Our staff are working to provide services for you under Alert Level 1. Details on our opening hours will be available shortly. Thank you for your patience.

COVID-19 response information

We are currently at Alert Level 1

Foreign ships with expiring lifting appliance certificates or annual examinations

We have made changes that will allow foreign ships operating in New Zealand waters to use lifting appliances with overdue annual examinations and expired certificates of test for a specific period of time.

If your annual examination of lifting appliance and loose cargo gear falls due between 11 March 2020 and 30 June 2020 or your lifting appliance certificate of test expires between 11 March 2020 and 30 June 2020, download these guidelines to find out how this will apply to you.

Guidelines for lifting appliance surveys
during COVID19[PDF: 191kB, 2 pages]

Processing your applications

Although our staff are now working from home, we have made changes so we can continue to provide services for you.

Read about the changes

Due to the current situation, we recommend that you only send your applications and documents to us electronically by email:

  • We no longer require original documents from you, only electronic copies.
  • Documents do not need to be certified or countersigned (e.g supporting documents for fit and proper person purposes).
  • If you are renewing a certificate, we do not need the original expiring certificate.

When providing us with electronic copies of documents, please make sure the scanned copies are legible and of a good quality.

If you are unable to provide your application documents to us electronically, we recommend you contact us so we can make alternative arrangements for you.

Contact us

Find out how to contact us

The best way of contacting us is by email

We are monitoring our email and will respond to your enquiry as soon as possible.

Please use the following email addresses: for vessel related safety and certification for all exemptions for all other general enquiries

Alternatively you can use our online enquiry form.

Contact us online

If you don't have email

We are still answering the phones but there may be a delay in our response times.

New Zealand (toll free): 0508 22 55 22
Calling from outside New Zealand: +64 4 473 0111


Masters of foreign ships

Maritime Labour Convention
Navigation and pilotage information for Masters visiting NZ waters.

Read more

Ship inspection and security

Related information:
Vessel Search

Vessel search

Use this search to get basic details about a safety certified vessel

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About the rules

Maritime and marine protection rules contain detailed technical standards and procedures and form part of New Zealand’s maritime law.

Rules overview

Levies and fees

View all our levies and fees for providing services and activities in the maritime sector
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