Contact us
New Zealand is now operating under the Covid Protection Framework. Our offices are closed to visitors except by prior appointment.
Find out what this means for you read more
Contact us
The best way of contacting us is by email
We are monitoring our email addresses and will respond to your enquiry as soon as possible.
Please use the following email addresses:
- seafarers@maritimenz.govt.nz
for all seafarer enquiries - operators@maritimenz.govt.nz
for vessel related safety and certification - ship.registration@maritimenz.govt.nz
for Part A and Part B registrations - exemptions.officer@maritimenz.govt.nz
for all exemptions - media@maritimenz.govt.nz
for all media enquiries - ministerial.servicing@maritimenz.govt.nz
for privacy and official information requests - enquiries@maritimenz.govt.nz
for all other general enquiries
Alternatively you can use our online enquiry form.
Contact us online
If you don't have email
We are still answering the phones but there may be a delay in our response times.
Seafarers
New Zealand (toll free): 0508 SEACERT or 0508 732 237
Calling from outside New Zealand: +64 4 473 0111
Operators, vessel safety, ship registration, exemptions and all other commercial enquiries
New Zealand (toll free): 0508 22 55 22
Calling from outside New Zealand: +64 4 473 0111
Media enquiries
Phone: +64 4 499 7318
All other general enquiries
New Zealand (toll free): 0508 22 55 22
Calling from outside New Zealand: +64 4 473 0111
Our postal services
Although we are still using our postal service, it may take longer than usual for your items to get to us. This is due to the service delivery impacts that COVID-19 has had on our postal and courier providers. Please consider using track and trace services if you are sending us documents. Alternatively, you can contact us to discuss options for sending us your documents electronically.
In an emergency
1.Wear your lifejackets
2.Activate your distress beacon
3.Switch radio to full power