COVID-19 (Coronavirus)

Our staff are working to provide services for you under Alert Level 1.

COVID-19 response information

We are currently at Alert Level 1

Information for:

Maritime industry update

Changes at the border

This latest update includes important information about:

  • The Cabinet decision that stricter rules are needed to protect New Zealand’s maritime border and staff from COVID-19, and that consistent rules for safe crew changes and the safe movement of cargo to and from New Zealand are provided
  • New Zealand’s COVID-19 tracer app and QR codes
  • Visiting Maritime NZ offices and other ways to contact us.

Maritime industry update 038 - 26 June 2020[PDF: 96kB, 3 pages]

Contact us

The best way of contacting us is by email.

We are monitoring our email and will respond to your enquiry as soon as possible.

Please use the following email addresses:
seafarers@maritimenz.govt.nz for all seafarer enquiries
operators@maritimenz.govt.nz for vessel related safety and certification
ship.registration@maritimenz.govt.nz for Part A and Part B registrations
exemptions.officer@maritimenz.govt.nz for all exemptions
enquiries@maritimenz.govt.nz for all other general enquiries

Alternatively you can use our online enquiry form.

Contact us online

If you don't have email

We are still answering the phones but there may be a delay in our response times.

Seafarers
New Zealand (toll free): 0508 SEACERT or 0508 732 237
Calling from outside New Zealand: +64 4 473 0111

Operators, vessel safety, ship registration, exemptions and all other commercial enquiries
New Zealand (toll free): 0508 22 55 22
Calling from outside New Zealand: +64 4 473 0111

 

Our office and postal services

Our staff are working to provide services for you under Alert Level 1. Details on our opening hours will be available shortly. Thank you for your patience.

Although we are still using our postal service, there will be a significant delay for processing incoming and outgoing mail. Also we may have to stop this service if changes to the Government's COVID response requires us to.