COVID-19 (Coronavirus)

Our staff are working to provide services for you under the current COVID Alert Level.

Auckland remains at Alert Level 4.

The rest of New Zealand is at Alert Level 2.

Auckland remains at Alert Level 4

What this means

All water-based activities are prohibited because these activities expose participants to danger or may require search and rescue services.

This means that until further notice, all recreational water-based activities involving sailing boats, motorised craft or motorised equipment, is not permitted. Scuba diving is also not permitted under Alert Level 4.

Swimming, kayaking, canoeing, rowing, surfing, wind surfing and paddle boarding is also not permitted.

You can fish from a wharf or the shore, but do not cast off the rocks or fish from a boat. Boating is not permitted. Keep it local — go to your nearest fishing spot, not your favourite fishing spot.

You may also fish for whitebait during the whitebaiting season and do this locally. Stay 2 metres from other river users and remember boating is not allowed. People must legally also comply with all current whitebait regulations, including; only fishing from the banks of rivers or the water’s edge; not entering the water; and not using a boat to fish.

If you do leave home, please use the NZ Covid Tracer App and scan QR codes wherever you go and turn on the Bluetooth functionality on the App.

If you are unable to use the QR codes or there are none available, sign in and/or keep a record of your travel. This will make it easier for contact tracing to be carried out.

Masks must be worn outside the home and in those workplaces that are open.

Please refer to the Unite Against Covid website and Sport New Zealand's website for further information on recreational boating.

The rest of New Zealand is at Alert Level 2

What this means

All of New Zealand except Auckland (who are at Alert Level 4) are at COVID Alert Level 2. This means that recreational water-based activities are permitted as long as it is done in a safe way where physical distancing and official public health guidance is applied.

There are some key changes to previous Alert Level 2 settings. When you leave home, please use your face covering/mask. Face coverings are now mandatory for everyone aged 12 and over in places like retail stores, shopping malls, libraries, gyms, and public facilities like libraries and museums. Face coverings do not have to be worn at swimming pools.

Please use the NZ Covid Tracer App and scan the QR codes wherever you go and turn on the Bluetooth functionality on the App. This will make it easier for tracing to be carried out. If you are unable to use the QR codes or there are none available, sign in and/or keep a record of your travel.

Everyone aged 12 and over must legally keep a record of where they have been when visiting certain places such as restaurants, cinemas, concerts, churches, and close-contact businesses like hairdressers.

Please refer to the Unite Against Covid Website and Sport New Zealand's website for further information on recreational boating.

Information for:

Expiring Certification

For seafarers with expired or expiring STCW ancillaries or medical fitness certificates impacted by COVID-19 restrictions, please visit Maritime NZ's Certification page for guidance.

You can apply for a short term exemption from the requirement to hold a valid certificate and continue to work until your certificate(s) can be renewed. There is no cost to do this. Employers, please also note you can make a single bulk application request for all of your affected employee(s).

While this process is particularly relevant during the current alert level four and three lockdown, this exemption process can be used anytime you have been adversely impacted by COVID-19 restrictions.

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Contact us

The best way of contacting us is by email.

We are monitoring our email and will respond to your enquiry as soon as possible.

Please use the following email addresses:
seafarers@maritimenz.govt.nz for all seafarer enquiries
operators@maritimenz.govt.nz for vessel related safety and certification
ship.registration@maritimenz.govt.nz for Part A and Part B registrations
exemptions.officer@maritimenz.govt.nz for all exemptions
enquiries@maritimenz.govt.nz for all other general enquiries

Alternatively you can use our online enquiry form.

Contact us online

If you don't have email

We are still answering the phones but there may be a delay in our response times.

Seafarers
New Zealand (toll free): 0508 SEACERT or 0508 732 237
Calling from outside New Zealand: +64 4 473 0111

Operators, vessel safety, ship registration, exemptions and all other commercial enquiries
New Zealand (toll free): 0508 22 55 22
Calling from outside New Zealand: +64 4 473 0111

 

Our office and postal services

Our staff are working to provide services for you under the current COVID Alert Levels. Thank you for your patience.

Although we are still using our postal service, there will be a significant delay for processing incoming and outgoing mail. Also we may have to stop this service if changes to the Government's COVID response requires us to.