Contact us

Get in touch with Maritime NZ. Select your query type below and we'll make sure your message reaches the right team.

Maritime NZ
PO BOX 25620
Wellington 6146
New Zealand

Phone:

New Zealand (toll free): 0508 225 522
Calling from outside New Zealand: +64 4 473 0111

Calls to this number are answered Monday to Friday 0900 – 1630 New Zealand local time (excluding national public holidays).

Media queries:
For urgent requests, call our 24/7 phone number: 04 499 7318
For all other requests, please use our contact form below and select 'media queries'

For enquiries about your ticket, an application, transitioning, training or anything else about certification. More information on seafarer certification.

For enquiries about the New Zealand Register of Ships, how to register your ship, the benefits and registration types. More information on Ship Registration.

For enquiries about certification for operators, plan approvals and updates, voyage permits, or anything else about operating a commercial vessel.

More information on Operator Certification.

More information on Plans and Permits

For enquiries about your recognition, approvals or requirements.

For enquiries about exemptions to rules, speed uplifting or maritime events.

The Official Information Act 1982 gives New Zealanders the right to request official information held by public agencies. Use this form if you would like to submit a digital OIA request. You can also make a request by phone, email, in writing or in person. Additional OIA information

Media queries

All other enquiries for Maritime NZ

Under section 437 of the Maritime Transport Act 1994, Maritime NZ is required to have a Service Charter. The Service Charter clearly defines the standards of service you can expect from us, and outlines the process if we fail to meet those standards. If you think we have not met our standards of service, you can submit a complaint to us using this form. More information about our service standards.

To request a review of a Provisional Improvement Notice (PIN) issued by a Health and Safety Representative, or a review of an Improvement, Prohibition or Non-Disturbance Notice issued by a Maritime New Zealand inspector under the Health and Safety at Work Act 2015.

More information

A protected disclosure in New Zealand (often called "whistleblowing") is a formally protected report of serious wrongdoing within a workplace, governed by the Protected Disclosures (Protection of Whistleblowers) Act 2022. Use this form if you would like to submit a protected disclosure.

More information about protected disclosures

Use this form to request a review of a licensing decision More information about reviews

Enter your first and last name

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Find out more about what we do with your information. Read on Privacy statement.