Contact us

Our staff are working to provide services for you under the current COVID Alert Levels.

COVID-19 response information

All of New Zealand is at Alert Level 1.

Contact us

The best way of contacting us is by email

We are monitoring our email addresses and will respond to your enquiry as soon as possible.

Please use the following email addresses:

  • seafarers@maritimenz.govt.nz
    for all seafarer enquiries
  • operators@maritimenz.govt.nz
    for vessel related safety and certification
  • ship.registration@maritimenz.govt.nz
    for Part A and Part B registrations
  • exemptions.officer@maritimenz.govt.nz
    for all exemptions
  • media@maritimenz.govt.nz
    for all media enquiries
  • ministerial.servicing@maritimenz.govt.nz
    for privacy and official information requests
  • enquiries@maritimenz.govt.nz
    for all other general enquiries

 

Alternatively you can use our online enquiry form.

Contact us online

If you don't have email

We are still answering the phones but there may be a delay in our response times.

Seafarers
New Zealand (toll free): 0508 SEACERT or 0508 732 237
Calling from outside New Zealand: +64 4 473 0111

Operators, vessel safety, ship registration, exemptions and all other commercial enquiries
New Zealand (toll free): 0508 22 55 22
Calling from outside New Zealand: +64 4 473 0111

Media enquiries
Phone: +64 4 499 7318

All other general enquiries
New Zealand (toll free): 0508 22 55 22
Calling from outside New Zealand: +64 4 473 0111

Our postal services

Although we are still using our postal service, it may take longer than usual for your items to get to us. This is due to the service delivery impacts that COVID-19 has had on our postal and courier providers. Please consider using track and trace services if you are sending us documents. Alternatively, you can contact us to discuss options for sending us your documents electronically.

Quick links:

In an emergency

1.Wear your lifejackets

2.Activate your distress beacon

3.Switch radio to full power

Call 111 Radio a MAYDAY

Report an accident or incident

Report online