Contact us

Scroll down to see all available options for contacting us.

How to contact us

Contact us online

Phone:

New Zealand (toll free): 0508 225 522
Calling from outside New Zealand: +64 4 473 0111

Calls to this number are answered Monday to Friday 0900 – 1630 New Zealand local time (excluding national public holidays).

Getting help with phone calls

New Zealand Relay Service

Email:

enquiries@maritimenz.govt.nz

Facsimile:

+64 4 494 1263

Addresses:

Level 11,
1 Grey Street,
Wellington 6011
New Zealand

PO Box 25620,
Wellington, 6140
New Zealand

Other contact information

Media line:

+64 4 499 7318

Making a complaint

If you think we have not met our standards of service, you can make a complaint to us.

How to make a complaint

If you have any questions about your ticket, an application, transitioning, training or anything else about certification, please contact our team.

Phone:

New Zealand (toll free):
0508 SEACERT or 0508 732 237

Email:

seafarers@maritimenz.govt.nz
Tell us what you need help with and remember to include your contact details (email address and phone numbers).

If you have any questions about how to enter an operation into MOSS or keep compliant under the MOSS framework, please contact our team.

Phone:

New Zealand (toll free):
0508 22 55 22

Email:

operators@maritimenz.govt.nz
Tell us what you need help with and remember to include your contact details (email address and phone numbers).

Request for information

Find out how to request official information held by Maritime New Zealand under the Official Information Act 1982.

Request for information

If you have any questions about the New Zealand Register of Ships, how to register your ship, the benefits, registration types and more, please contact our team.

Phone:

New Zealand (toll free):
0508 225 522

Email:

ship.registration@maritimenz.govt.nz
Tell us what you need help with and remember to include your contact details (email address and phone numbers).

If you have any questions about exemtions to rules, speed uplifting or maritime events, please contact our exemptions officer.

Phone:

New Zealand (toll free):
0508 22 55 22

Email:

exemptions.officer@maritimenz.govt.nz
Tell us what you need help with and remember to include your contact details (email address and phone numbers).